Suppli COD and will-call payment software for distributors.

A driver is waiting at the branch. The person with the company card is in the field. The credit team is helping another customer.

Suppli gives the payer a way to complete the transaction on their own phone. They open a paylink, review the payment, and enter their details. The driver can stay focused on the pickup.

For a distributor serving field-based customers, this is a practical reason to add Suppli alongside the ERP: the payment process can reach the person paying, wherever they are.

Suppli supports COD and pre-invoice payments. A branch can collect payment before the normal invoicing process is complete, using the same text or email paylink experience customers use for open invoices.

The customer can pay ahead of a pickup or respond while someone else is at will-call. Payment becomes a task they can complete directly from the message.

At Chaney Enterprises, dispatch sends a text or email paylink while the customer is placing an order. The customer can pay from the field, their truck, or the office.

With Suppli, Chaney cut the time needed to process a COD order by 50%. Payment fits into the ordering conversation, giving dispatch a consistent way to collect it.

Read the Chaney Enterprises story

Carolina Drywall Supply uses Suppli alongside DMSi Agility to reach past-due accounts and collect card and ACH payments directly from text and email paylinks.

Customer self-service adoption reached 84%, and 92% of customers said Suppli made the business easier to pay.

For a distributor selling drywall, framing, and ceiling systems to contractors, the customer payment experience matters. Suppli gives customers a way to respond to an AR reminder and make the payment in the same interaction.

Read the Carolina Drywall Supply story

When an order is on credit hold, the branch needs a payment record and a decision from the credit team.

Suppli’s bi-directional ERP integration brings payment information back to the account. The credit team can review the balance and apply its policy for a held or over-limit account.

The payer has a direct route to payment. The team responsible for releasing the order has information to act on.

Bring a COD order or will-call pickup from your business. We’ll walk through sending the paylink, receiving the payment, and recording it in your ERP, including the information your branch and credit team need to act.

See how COD and will-call payments fit into the full AR workflow in the Suppli overview and Platform page.