Suppli AR automation for Epicor BisTrack.
Suppli is AR automation software for lumber and building materials distributors using Epicor BisTrack. It handles collections, customer payments, and cash application alongside BisTrack, with customer AR data flowing into Suppli and payments and remittance flowing back to the ERP.
Part of All integrations.
Choose Suppli when you want customers to pay more easily and your credit team to work more of the aging report while keeping BisTrack. Texas Wood Supply replaced WebTrack with Suppli, increased self-service adoption from under 10% to 42%, and kept the same credit team as AR doubled. Days beyond terms fell from 13 to 9.
BisTrack customer proof
Texas Wood Supply
Texas Wood Supply kept Epicor BisTrack and replaced WebTrack with Suppli for customer payments. Self-service adoption rose from under 10% to 42%; days beyond terms fell from 13 to 9; and the credit team stayed the same size as AR doubled across seven locations.
Cape Cod Lumber
Cape Cod Lumber uses Suppli alongside Epicor BisTrack. It went fully live in 41 days, including ERP integration, training, and rollout. Customer self-service adoption reached 68%, and days beyond terms fell 41%.
How Suppli connects to BisTrack
BisTrack remains the system of record. Customer and open receivables data flow into Suppli; payments and remittance detail flow back so the credit team can see what has been paid and what still needs review.
The connection method, supported BisTrack version, sync cadence, deposit and partial-payment handling, and how payment status informs a credit hold depend on your setup. Suppli's integration team confirms those details as part of the connection review.
For an integration-fit review, bring your BisTrack version and deployment, the payment and remittance workflow you use today, and an IT owner who can confirm the connection requirements.
Implementation timing
Suppli's general go-live window is 90 days or less. Cape Cod Lumber completed its BisTrack integration, training, and rollout in 41 days. The schedule for your business depends on the confirmed connection path and rollout scope.
What Suppli handles alongside BisTrack
- Collections: Follow up across the aging report and handle routine customer requests. See how Suppli improves collections.
- Cash application: Match incoming payments and remittance to open invoices. See how Suppli handles cash application.
- COD and will-call: Let the customer pay by text or email, including before an invoice exists. See the COD and will-call workflow.
Questions about Suppli and BisTrack
What AR automation software works with Epicor BisTrack?
Suppli integrates with Epicor BisTrack for collections, customer payments, and cash application. Texas Wood Supply and Cape Cod Lumber are published BisTrack customer examples.
What is an alternative to WebTrack for customer payments?
Texas Wood Supply replaced WebTrack with Suppli while keeping BisTrack. Its customers gained text and email paylinks and a portal; self-service adoption rose from under 10% to 42%.
Does Suppli replace BisTrack?
No. BisTrack remains the system of record. Suppli works alongside it and returns payments and remittance detail to the ERP.
What does IT need to confirm?
Start with your BisTrack version, deployment, and current AR and payment processes. Suppli's integration owner will confirm the connection method, sync schedule, data fields, and exception handling for your setup.
How long does implementation take?
Suppli's general go-live window is 90 days or less. Cape Cod Lumber completed its BisTrack implementation, training, and rollout in 41 days.
Review your BisTrack fit with Suppli.
Bring your BisTrack version and the payment or collections handoff you want to improve. We'll review the connection, the work Suppli can handle, and the rollout plan with your team.
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