Most distributors know their days sales outstanding. Almost none know their hidden DSO: the gap between the number in their ERP and the number they could hit if every manual break point in order-to-cash were gone. The guide shows you how to calculate yours and reduce DSO.
The number in your ERP reflects when customers pay. It doesn’t account for the days lost to a voicemail nobody returned, a check that sat in the mail for a week, a past-due reminder that never went out, or a dispute resolved over five emails.
Each one feels minor. Together they compound into multiple extra days of cash trapped in receivables: cash already earned, already owed, just not yet in your account. That gap is hidden DSO.
Take your annual revenue and divide it by 365. That’s your daily AR value — the cash that lands one day sooner every time DSO drops by a single day.
The specific manual break points in a physical-economy order-to-cash process: payment collection, cash application, collections outreach, dispute resolution. Each one quantified.
Daily AR value × estimated hidden DSO days. Most distributors find 15–20% of current DSO is recoverable.
The working-capital and interest math to take to leadership, plus what changes for the credit team: fewer days on the line of credit, capital freed for growth, time spent on judgment instead of manual entry.
Suppli is the AI-native AR platform for distributors and manufacturers. Collections intelligence trained on $7B+ in open AR. 20+ ERP integrations. AD Preferred Service Provider.
“I thought the DSO benefits would not show up until maybe a year plus. They ended up materializing in month two.”
“I’ve used most ERP and AR platforms including Billtrust and VersaPay but Suppli is on another level. The platform is so easy to use and feels custom made for credit. Our customers absolutely love how effortless it is to manage their account with Suppli.”
“Suppli just made it so we can do our job better. We can spend more time where time is needed.”
The guide walks through the math in 15 minutes. Most distributors find the number larger than they expected.