Suppli brand ambassador, Thea Dudley, hosted a roundtable with the LBM Journal featuring fellow construction material credit pros Jen Martin (Director of Credit for Carter Lumber), Jami Lee Wright (Owner of Wright Building Center) and Megan Shaw (Credit Manager for Bender Lumber).
The group looks back on the volatility of 2023 and makes predictions for managing credit in uncertain times heading into 2024. The crew also shares how their forward-thinking credit departments are embracing technology to operate more efficiently while delivering a differentiated customer experience. And finally, don't miss an exchange of favorite customer payment excuses - get ready to laugh!