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We’re excited to share that Megan Kroh, A/R Specialist at Southland Insulators, was recently featured in Walls & Ceilings Magazine’s “Industry Voices”. Megan shares her insights on getting customers to pay on time including:
Know your customer – leverage data sources like DNB, Creditsafe and trade groups
Have a payment portal – make it easy and convenient for your customers to pay 24/7
Know your lien laws – liens are your ultimate protection but require a deep understanding of deadlines and local regulations
Megan and the team at Southland Insulators have been using Suppli to streamline their collection efforts and provide their customers with a differentiated online payments experience. Southland’s customers have especially appreciated the ability to view and pay invoices straight from a text or email.
In her own words, "I absolutely love Suppli! The ability to request payment via text and email has made collecting significantly easier. My customers also love the convenience and security of the payment portal. With the amount of payment fraud out there, this has made a huge difference! Suppli's customer support is also incredibly responsive.”
Congratulations to Megan on this well-deserved industry feature! Be sure to check out the full article at the link below:
Walls & Ceilings Magazine Industry Voices - March 2024: Megan Kroh
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