Order-to-cash

AR software should cover the full order to cash process. Not one or two steps.

From digital credit applications to AI-driven collections to automated payment matching, Suppli automates the full order to cash process in one platform, on one ERP integration. The gaps where cash usually gets stuck close.

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Built from trends across ~$10B of AR managed on Suppli today.

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Trusted by leading finance teams in the physical economy

  • Dartmouth Building Supply
  • Fairbank
  • R.F. Fager Co.
  • Reichert Woodworks
  • Chaney Enterprises
  • Dunn Lumber
  • Hardman Lumber
  • Davis-Hawn Lumber
  • Capital Forest Products
  • Texas Wood Supply
  • Big Creek Lumber
  • Drywall Supply
  • Carolina Drywall Supply
  • OrePac Building Products
  • Colorado Drywall Supply
  • Cape Cod Lumber
  • MidSouth Building Supply
  • Carew
  • Golden State Lumber
  • Mid-City Supply Co.
  • RoMac Building Supply
  • Manatts
  • Builders Supply Co.
  • United Electric Supply
  • Schaedler Yesco
  • C&C Wholesale
  • B&B Concrete Co.
  • Detering
  • Industrial Supply
  • Mars Electric
  • Western Wholesale Supply
  • Eckart Supply
  • Harry Cooper Supply Company
  • Wholesale Plumbing Supply Co.
  • Granite City Electric Supply
  • Dakota
Where it breaks

The gaps between each step of the O2C process are where cash gets stuck.

Credit application. Credit decision. Order. Invoice. Collections outreach. Payment receipt. Cash application. Seven steps, and in most mid-market companies each one involves a different tool, a different handoff, or a different person. The gaps between them are where days get lost.

The credit application is a PDF emailed to a credit manager who pulls a report by hand, calls trade references, and types a decision into the ERP. The payment shows up as a check with no remittance detail. Each gap feels minor. Together, they compound into hidden DSO, the invisible tax on a fragmented invoice-to-cash process.

A credit manager working through paper invoices at a busy distributor branch counter
Full cycle coverage

Suppli across the full order-to-cash cycle.

  1. 01

    Credit application to decision

    Customers submit online. Suppli pulls bureau reports automatically, runs fraud screening, verifies bank accounts via Plaid, contacts trade references. A decision-ready package, not paperwork.

  2. 02

    Collections to response handling

    Agentic outreach across every account on the right schedule. Suppli reads customer replies, handles routine requests, tracks promise-to-pay, and escalates exceptions.

  3. 03

    Payment to cash application

    Text-to-pay, no login. 90%+ of payments auto-matched to open invoices. Everything syncs back to the ERP bi-directionally.

Built for distributors

Order-to-cash software built for distributors, not generic B2B.

The order-to-cash process looks different when you sell physical goods on trade credit. A check arrives at the counter for a will-call order. A contractor pays from the field. A lien deadline is tied to the invoice.

Suppli’s order-to-cash automation is built for that reality: COD and pre-invoice payments, lien releases inside the payment flow, and bi-directional sync with ERPs like Epicor, Infor, Sage, Acumatica, and DMSI. That's why vendors use Suppli to manage $10B+ of open AR. Endorsed by Affiliated Distributors as a Preferred Service Provider.

Agent Activity

Actions today

1,847

Collected

$412,905

Escalations

1

Midwest Building SupplyCompleteSent a payment reminder by text · #48201 · $8,420.00
Valley Electrical ContractorsCompleteRead a check and matched it to 3 invoices · $12,905.00
Summit IndustrialCompletePulled 3 trade references · recommends Net 30, $50,000
Northern Pipe & SteelEscalatedEscalated to Dana — freight disputed on $4,180.00

Finance teams are seeing the working-capital impact in month one.

R.F. Fager Co.
“Suppli lets me do the job I was hired to do. It's taken our credit process from reactive to proactive.”
Lisa FaketeCredit Manager
Big Creek Lumber
“Suppli has helped us so, so much. It's really unbelievable how the adoption has gone. Our customers love it.”
Mary AllenCFO

Ready to close the gaps in your O2C cycle?

The guide maps the full order-to-cash process and shows where cash gets stuck, with the math to take to leadership.